If you have been injured in a bus accident, then you likely have many questions about the bus accident claims process. Below are a series of frequently asked questions, to help you get informed and understand how the claims process works.

Is there a time limit to making a claim?

You have three years from the date of your accident or from the date your injuries became clear to make a claim. So long as your accident happened within the last three years, then you meet the time-based criteria for making a claim. After three years, bus accident claims are statute barred or time-barred, preventing you from bringing them forward.

I was injured in a slip, trip or fall on a bus, can I make a claim?

If you were injured in a slip, trip or fall on a bus, then you can certainly make a claim for your injuries. Whether you slipped on a spilled liquid or you fell over and injured yourself because of an obstructed walkway, you can make a claim.

Can I make a claim if the bus I was on crashed?

If you were injured whilst travelling on a bus because your bus crashed or was involved in a collision, then you can make a claim with the bus operator. As with all injuries, it will have to be proven that you were involved in this incident. Write down the time of your accident and the route of the bus you were on, as well as the bus number, to make this process easier.

Who will my bus accident claims be with?

Bus accident claims will almost always be with the bus operator’s insurance provider, whose public liability insurance policy protects them from claims such as yours. If for whatever reason it is not possible to make a claim with the bus operator’s insurer, then it may be possible to make a claim with the Motor Insurers’ Bureau.

How much compensation could I be awarded?

The amount of compensation you are awarded for your accident depends on the extent of your injuries, your level of liability and how your injuries have and will affect your life. The worse your injuries are and the lesser your liability the more you can expect.

Your settlement demand will actually be made up of two parts – general damages and special damages, the former being the compensation awarded for your injuries, and the latter being the compensation awarded for your loss of earnings and accident-related expenses. Add these up, and you could be owed a few or several thousand pounds.

Get your questions answered today

If you have a question not covered by this article, we operate a free and no obligation claims helpline that can be reached on 0800 157 1437. Call our helpline today to speak with one of our experienced claims advisors and get all your claims-related questions answered.