If you have been injured while travelling on a bus or getting on or leaving a bus, then you may be eligible for financial compensation.

Under the circumstances, your claim will likely be with the bus operator’s insurer. It is absolutely essential that you seek out sound legal advice if you have been injured on a bus as these cases can be particularly complex. And if you have not already done so, you should visit a hospital or your GP as soon as possible to get treatment for your injuries, because this will set a clear Date of Knowledge and help your personal claims lawyer build your case.

Your Date of Knowledge is an important factor in your eligibility to make a claim, because you only have three years from this date to bring your claim forward. Usually, your date will be the date of your accident, but if your injuries became clear after this, then your Date of Knowledge may be different. After three years, it is unlikely that you will be able to bring your claim forward, because it will be time-barred or statute barred under UK law.

Under what circumstances would I have a claim?

You can make a claim for injuries sustained in a bus crash, for injuries sustained in a slip, trip or fall on a bus or for injuries sustained by an obstructed walkway or falling luggage. So long as you have been injured through no fault of your own, then you will have a claim.

Proving that you were injured is another matter entirely, however. Most busses have on-board CCTV nowadays and you or the personal claims lawyer acting on your behalf has the right to see any footage of yourself under UK law. This evidence could prove vital to backing up your claims. If CCTV footage is not available, then detailed accident details, witness statements and emergency service reports can also be collected by your lawyer.

How much compensation could I be awarded?

You will be awarded compensation based on the extent of your injuries and how your injuries have and will affect your life. Generally speaking, the worse your injuries are and the bigger the effect they will have on you in the long-term, the more compensation you can realistically expect. For example, you would likely be awarded more financial compensation for a broken wrist than a sprained wrist. In addition to injury compensation, however, you can also claim back any loss of earnings and expenses. This will bump your pay-out up.

Discuss your case with a personal claims lawyer today

We operate a free, no obligation claims helpline where you can speak with a claims advisor or personal claims lawyer. Get informed on your legal rights today by calling 0800 157 1437.